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CUSTOMER CARE

Contact Us

Contact the Firestone Service Center by calling toll-free 1-800-754-2530


Mon. - Fri. 8am - 10pm

Sat. - Sun. 8am - 8pm


Bridgestone Americas, Inc.
535 Marriott Drive
P.O. Box 140990
Nashville, TN 37214-0990

5 Star Automotive Service Retailers


From the waiting room to the service bay, 5 Star Retailers take customer and car care to a new level. With certified automotive technicians, top-of-the-line tools, knowledgeable sales staff, and the best selection of Firestone tires, you’ll immediately see the 5 Star difference.

Serious Car Care Service
Find a 5 Star Automotive Service Retailer

Unmatched Customer Service

Each 5 Star Certified store is staffed with sales associates and automotive technicians who care about you and your vehicle. When you walk in, you'll know you're in good hands.

Exceptional Tire Product Quality and Selection

5 Star Automotive Service Retailers carry an unmatched selection of top-performing Firestone tires, from performance and all-season to run-flat and winter tires. A great ride starts from the ground up, which is why we start with the best.

Professionally Certified Automotive Technicians and Associates

5 Star means doing things smarter. To maintain 5 Star certification, key sales associates at each store must successfully complete ongoing education and training, while every automotive technician must possess Automotive Service Excellence (ASE) certifications. In short, we seriously know our stuff.

World-Class Store Experience

From comfortable waiting areas to delicious refreshments, our store experience is unlike any other. We do everything we can to create the kind of experience you’ll be happy to have again and again.

State-of-the-Art Car Care Technology and Equipment

5 Star Automotive Service Retailers stay up-to-date with the industry’s latest technology. We have top-of-the-line tools and advanced equipment needed to handle the complex demands of today’s cars, so you can receive the best service possible.