FULL WARRANTY MANUALS

Read these manuals on tire maintenance, safety, and warranty to ensure optimum performance of your Bridgestone, Firestone, or associated brand tires.

Maintenance and Safety Manuals

TIRE, MAINTENANCE AND SAFETY MANUAL USA (ENGLISH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

TIRE, MAINTENANCE AND SAFETY MANUAL CANADA (ENGLISH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

TIRE, MAINTENANCE AND SAFETY MANUAL CANADA (FRENCH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

Warranty Manual (General)

WARRANTY DETAILS USA (ENGLISH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

WARRANTY DETAILS CANADA (ENGLISH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

WARRANTY DETAILS CANADA (FRENCH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

Warranty Manual (Original Equipment Tires)

WARRANTY DETAILS OE USA/CANADA (ENGLISH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

WARRANTY DETAILS OE CANADA (FRENCH)

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

Warranty Manual (Customer Specific)

WARRANTY DETAILS COSTCO USA EN

(For tires purchased before September 1, 2020) [PDF]

(For tires purchased after September 1, 2020) [PDF]

WARRANTY DETAILS COSTCO CANADA EN

(For tires purchased before September 1, 2020) [PDF]

(For tires purchased after September 1, 2020) [PDF]

WARRANTY DETAILS COSTCO CANADA FR

(For tires purchased before September 1, 2020) [PDF]

(For tires purchased after September 1, 2020) [PDF]

WARRANTY DETAILS DISCOUNT TIRE

(For tires purchased after January 1, 2021) [PDF]

(For tires purchased after January 1, 2020) [PDF]

(For tires purchased after January 1, 2019) [PDF]

Gold Pledge Limited Warranty

The Gold Pledge Limited Warranty covers all Firestone brand passenger and light truck tires—except winter, and “temporary use” spare tires. A tire covered by the Gold Pledge Limited Warranty will be replaced with an equiva- lent new tire either free of charge or for a pro-rated amount if the tire becomes unusable for any reason within the manufacturer’s control under the following conditions:

  • The free tire replacement period extends up to (a) 3 years from the date of purchase—proof of purchase date required, or (b) 4 years from the date of tire manufacture without proof of purchase date. During this period, the tire will be replaced free of charge (including mounting and balancing). You may be charged applicable taxes, the cost of valve stems, and disposal fees.
  • After the free tire replacement period, coverage ex- tends up to (a) 5 years from the date of purchase—proof of purchase date required, or (b) 6 years from the date of tire manufacture without proof of purchase date. During this period, the tire will be replaced but there will be a pro-rated charge. To determine the replacement price, the percent of tread wear is multiplied by DEALER’S then current selling price for the replacement tire(s). The appropriate taxes, mounting, balancing, disposal fees, and other service charges may be added to the replacement price.
  • The tire must not be worn to 2/32 inch (1.6 mm) or less remaining original tread depth (i.e. worn down to the top of the built-in indicators in the tread grooves).
  • Exclusions apply—as identified in the section "What This Limited Warranty Does Not Cover.” See Full Warranty Book for details.

Winter and Temporary Use Spare Tires (All Websites)

A Firestone brand, winter, or “temporary use” spare tire will be replaced with an equivalent new tire for a pro- rated purchase price if the tire becomes unusable for any reason within the manufacturer’s control under the follow- ing conditions:

  • There is no free replacement period.
  • Coverage extends up to 5 years from the date of purchase—proof of purchase date required. Without proof of purchase date, then 6 years from the date of tire manufacture. During this period, the tire will be replaced for a pro-rated amount. To determine the replacement price, the percent of used treadwear is multiplied by DEALER’S then current selling price for the replace- ment tire(s). The appropriate taxes, mounting, balancing, disposal fees, and other service charges may be added to the replacement price.
  • The tire must not be worn to 2/32 inch (1.6 mm) or less remaining original tread depth (i.e. worn down to the top of the built-in indicators in the tread grooves).
  • Exclusions apply—as identified in the section "What This Limited Warranty Does Not Cover.” See Full Warranty Book for details.

Limited Mileage Warranty

If a tire covered by the Supplemental Mileage Limited Warranty wears evenly across the tread down to the treadwear indicators—2/32 inch (1.6 mm)—during its stated war- ranted mileage (as evidenced by the vehicle’s odometer), the tire will be replaced with an equivalent new tire under the following conditions for a pro-rated purchase price:

  • There is no free replacement period.
  • Only the passenger and light truck tires listed in this section are covered by the Supplemental Mileage Limited Warranty for the mileage shown.
  • Coverage applies only to the original purchaser, and only as long as the tires remain mounted on the vehicle described in the Customer Identification Section of this manual.
  • Coverage extends up to 5 years from the date of purchase—proof of purchase date required. During this period, the tire will be replaced for a pro-rated amount.
  • To determine the replacement price, the percent of war- ranted mileage obtained is multiplied by DEALER’S then current selling price for the replacement tire(s). The appropriate taxes, mounting, balancing, disposal fees, and other service charges may be added to the replacement price.
  • Tires used in commercial service and original equipment tires on new vehicles have no mileage warranty.
  • Exclusions apply—as identified in the section "What This Limited Warranty Does Not Cover.” See Full Warranty Book for details.

Warranty Adjustments

Tire adjustments will only be made at an authorized retailer. Firestone Run-Flat tire adjustments will only be made at a Certified Firestone Run-Flat Retailer. Consult our Store Locator to find a Firestone authorized retailer near you. Certified Firestone Run-Flat Retailers can also be located by calling toll-free: 1-877-BFS-4RFT.

Tire Warranty Details

  • Firestone tires come with a manufacturer’s Limited Warranty that covers new BRIDGESTONE, FIRESTONE, FUZION, and PRIMEWELL brand passenger and light truck tires.
  • The terms and conditions of this Limited Warranty are available online at  Tire Warranties | Firestone Tires .
  • Additionally, you may obtain a printed copy of the terms and conditions of this limited warranty, at no cost to you, by calling 1-800-847-3272 or sending a written request, including your return address, by first class mail to 201 Bridgestone Parkway, Suite B, Lebanon, TN 37090.